Ask a Walmart Co-Manager anything.
I have some time to sit and answer some questions before going to bed.
FAQ:
>What is a Co-Manager?
I am one step below Store Manager.
>How much do you make?
I make $79,500 yearly with a bonus every year that can fluctuate wildly from $20,000 to $45,000 depending on certain metrics
>How long have you been with the company?
6 Years. I began as an Assistant Manager right out of college.
Ask me anything/everything. I'm going to bed in 2 hours.
Do you notice people creeping on girls and recording them a lot? Do you get complaints? Creep here
Do you report to the store manager? Or district manager?
Did you get hired outside as a co-manager or promoted from within?
Do you treat your employees like shit/slaves?
What the fuck is code sunshine
Why does CAP2 get treated like shit?
>Do you notice people creeping on girls and recording them a lot?
It's not as often as you think. But there are some customers that come in and film. When we catch them, we ask them politely that they can't film without Market (District) management's approval.
One of my maintenance associates actually films one of my female day support managers constantly. We're currently building a case to fire him. It will probably end in the next week. If you want to get away with creeping. Just wait for a busy day when there's a lot of people around. Asset Protection will be looking for thieves, not creeps.
>Do you report to the store manager?
I report directly to him. There are 3 Co-Managers at my store. The Grocery Co, the General Merchandise Co, and the Back Room co. My specialty is inventory management/logistics, so I'm the Back Room Co-manager.
>Do you treat your employees like shit/slaves?
It all depends. I genuinely like a lot of my associates. The Assistant Managers under me do most of that for me without my input. Most of my assistants are terrible at delegation. They want to delegate all their work to associates, stand around, and bullshit. For the most part, I think morale is the most important thing among associates. You'd be surprised what a simple "thank you" or recognition does for people.
How do u tell who is a secret shopper?what's is the best way to steal from Walmart and get away with it.
>What the fuck is code sunshine
When you page "code sunshine" over the intercom: all associates are supposed to drop what they are doing at that moment, and greet a customer.
Associate bonuses are based on several metrics. One particular metric is called "Clean, Fast, and Friendly" or CFF for short. There are a lot of customers that fill out surveys about the store and the questions often relate to: "Was the Store Clean?/Was your check out Fast?/Were the associates who helped you friendly?" on average my store gets about 100 surveys a week filled out. Friendly is the easiest metric to raise, because you just have to talk to customers. Stores that often suffer in this metric practice Code Sunshine. But most have stopped using it.
> Why does CAP2 get treated like shit?
I'm writing a response, CAP user.
Has the store ever been robbed while you were working?
What's the most that's ever been stolen by an employee?
I've seen cameras in aisles... what if you steal something but they see it on camera after you've already left?
Can you watch me go out to my car and get the license plate number or anything like that? Ya'll must lose alot of money due to theft.
Also on the note of how far a thank you goes, so true. I've worked for someone for 5 years at a small restaurant who's never told me good job or thank you for anything its demoralizing and if he did it would be weird at this point.
>Assistant Manager right out of college
what degree did you get? did you have experience with walmart before?
Do you expect the average employee on the floor to really know anything?
In the DC region, where most walmart employees are immigrants, they don't seem to know anything about the store, like where things are or what things are.
I just figure they're so underpaid and mistreated I'm not even bothered by their cluelessness
bump
>Why does CAP2 get treated like shit?
For people who don't know. CAP2 is the 2nd shift stocking crew. Walmart begins its stocking day with CAP2. Their job is to unload the trailer, stock consumables departments and all of the grocery departments. There are several reasons why I think CAP2 gets treated like shit and there is little reason to justify it:
First off, there are very strict stocking metrics that must be met for CAP2 to succeed. These metrics have times that are related to stocking. For example, if you're stocking cosmetics. The stocking report will say something like Department 46 (Cosmetics): Boxes 140 Total Time to Stock: 4:33 minutes. Management can view these stocking times, but associates can't. The reasons come down simply to productivity and accountability. For example, if an Associate in CAP2 has only worked cosmetics for 5 years, they will know where everything is, and they might stock it in 2 hours instead of the projected 4:33. Or if an associate is slow and management hates them, they will assign them to a department with a lot of customers (HBA) and set them up to fail so they can fire them. Also these stocking times fail to take customer service or the weight of a particular item into account.
Stocking estimates aside, CAP2 gets a lot of hate because they fail to meet their objective on time in most stores. They fail to throw all freight for Consumables departments (HBA, Paper, Pets, Chem, Cosmetics, Pharmacy) and Grocery. CAP2 besides cashiers has the highest turnover in the whole store. It's a bust ass job and the most physically demanding in the store. It doesn't help that Store Managers will purposely undercut wages in CAP2 to meet sales metrics. The store I work at, purposely over-staffs CAP2 by an average of 22 hours to meet all objectives for Overnights.
CAP2 Deserves more appreciation. Because even department managers fail to understand the kind of work they do.
>Has the store ever been robbed while you were working?
Not really "robbed" per say. Two years ago, a customer wanted to return a TV that was purchased 8 months prior. When the CSM (customer service manager) said "no". The customer pulled out a gun on them and told them that they would refund their credit card and handed it to the CSM. The CSM went into the Cash Office and called the police on them. That's as crazy as it's gotten with robberies.
I have had a customer discharge a firearm in the store on accident. Nobody was hurt except the dairy cooler.
>What's the most that's ever been stolen by an employee?
An assistant manager was fudging audits and managed to get up to something like $10,000 before being arrested. But AP was investigating it from the first dollar pulled. Cash controls at Walmart is insane. I avoid the Cash Office at all costs. Not because I'm tempted to steal, but I don't want cash discrepancies happening on my watch.
>what if you steal something but they see it on camera after you've already left?
Can't do shit but save your picture and look out for you when you come back. Then AP (Asset protection) will be on your ass. If you steal consistently from the same store, AP will call the police when you arrive and they will be waiting for you when you leave.
>Can you watch me go out to my car and get the license plate number or anything like that?
Policy states that AP cannot follow you past the red line on the sidewalk. Now that being said, there's nothing to stop them from taking a "paid break" and having a small stroll through the parking lot. It all depends on the AP Assistant Manager's call on that one.
>Ya'll must lose alot of money due to theft.
I believe last years shrink was $1.7 million.
I have a bachelors degree in Accounting. I didn't want to get a masters (broke) and bookkeeping companies don't pay you shit for not having a CPA. Walmart offered me $55,750 out the gate.
>Do you expect the average employee on the floor to really know anything?
Depends. The associates with badges that have years on them are your best bet. CAP2 Associates working the area are your 2nd best bet.
Asking someone working in produce where pens and pencils are kept will stump the fuck out of them. Try to go to the area that associates are stocking in. They're your best bet. Assistant Managers that don't have 5 years with the company won't know where shit is. Even in their own departments. Just download the Walmart App and turn on your GPS. It will not only identify the store you're in. But it will tell you the aisle where your shit is located in with a little map to help guide you.
Do you feel bad that everyone below you works for chicken scratch?
This politically motivated jackwagon couldn’t resist taking it there, full throttle.
Have you ever tasted your own spunk?
As a CSM at a D1 store whats my best path for advancement electronics DM or store support?
are you a nazi?
yo, I am an APA at a store and while at the academy got a DUI, am I fucked? terminated?
How many people die (for whatever reason) in your Wal-Mart every year. Gotta be at least some, yeah? Like, heart attacks or whatnot.
I feel bad for some and not most. Some are too stupid to know anything else. Some others are just so unproductive, we're just paying them to fill space.
Do not feel pity for Gold Badges (25+ Years). They typically make $26 an hour and have a kick ass stock plan. I have a cashier that drives a low end brand new BMW. It's not the smartest investment, but that's why she's a cashier at Walmart.
Twice. Once when I was 14 and really horny and another when I was going through an "am I gay?" phase in college. Both times were unpleasant.
If you have the ability to lock in electronics DM, do it! Support managers are basically management's bitch. Our supports basically answer all customer service calls, get the FDD truck, and do return carts all night. Next to CAP2, I consider the job of Support Manager to be the hardest in the store. Plus, if you're really good, management will purposely hold you back to keep you as a support. It's terrible to lose someone who is damn good at their job and this happens all the time at Walmart. Be a DM for 3 years, start getting cozy with assistants, COs', and your Store Manager. Get to regional selection. Emphasis customer service, the process, and tell them you want to succeed. You'll be in like Flynn.
No, but Nazi imagery cracks me up because of how easily people get offended about it.
Did you miss class? I'm not an academy store. But if you didn't miss class and you have a DUI, keep that shit to yourself, and just show up to work. Half the stocking crew is baked out of their mind and some people are cranked on meth. It's Walmart, not the Ritz Carlton.
Actually, it's strange that you mention it. But someone died for the first time in my store like last month from a heart attack. It was the first time that it had happened to me in all my time with the company.
We have way more injuries than deaths for sure.
missed class due to being in jail the next day. academy already knows because my roommate filed a missing person report. they already suspended me with no pay. I realize I'm probably fucked, but they're doing an investigation, so im being optimistic. really did love being ap.
People look down on retail but onc you get to management/assistant you can make decent money
Are you a Coke guy or a Pepsi ™ guy?
That's a true 50/50 right there. I wouldn't see any reason for them to do an investigation. It's just the question of when does another academy class begin. If it's short, they'll just make you take it again or send you to a store that's covering the shit you missed. If your store is in dire need for APAs'. They're willing to overlook shit. That call is the APASM or the Store Managers right there. The reason why it isn't in the Co-managers hands is because the APASM reports directly to the Store Manager, not the Co-Managers.
For sales? Coke. Personal preference, it depends on what it is. Cherry Pepsi is best cherry. But Vanilla Coke is better than Vanilla Pepsi. So it all depends.
Are the cameras constantly being monitored and watched at all times? Seen a video the other day of a guy pulling his dick out and cumming on an employee while she had her back turned and they were in an aisle. How did he not get caught
If you do it the right way no one will ever notice.
Former CAP2 slave laborer here,
How does it feel stealing the profit from the underpaid workers beneath you?
what does underpaid mean?
Do you ever look at your life and just ask yourself where it went wrong? Like yea you make you good salary but there’s people out there making that a month doing less and something more cool. I know it must suck knowing and just telling people you work at Walmart regardless of how much you make
>For sales? Coke.
Yeah always heard sales reps for coke make bank but Merchandisers for Pepsi make more than merchs for coke
Paid less than the value of the labor they produce.
why do people still work there?
are they slaved somehow?
Walmart pays as little as possible, while still paying enough to make them competitive with the other jobs in the area, making it difficult to leave while finding something better unless you're willing to take a pay cut.
Walmart also is the largest wage stealing employer in the country.
They work CAP like slaves but no they're not technically slaves because you can leave whenever you want you'll just be fucked somewhere else instead of there.
Fuckin wage slavers
>Are the cameras constantly being monitored and watched at all times?
Not at all times. During the Day, Yes. Slow nights around closing, not really. But Saturday night you can bet your bottom dollar on it.
>How did he not get caught
How do you know he didn't? It's possible that he was stopped on his way out and he didn't film that on his phone. But someone stole 3 Nintendo Switches from my store yesterday. So it's not like AP is always spot on.
>How does it feel stealing the profit from the underpaid workers beneath you?
I agree that you're underpaid. But I'm not stealing shit from you. You made a conscious agreement to show up to work in exchange for the pay you signed on the dotted line for. I didn't come to you, hold you up, and tell you to get on the line/throw the truck. You agreed to all of it yourself. Your failure to recognize such a simple observation is why you were on CAP2 in the first place. You weren't hired for your brains, you were hired for your muscle.
>Do you ever look at your life and just ask yourself where it went wrong?
I thought I was going to just be a failed musician and alcoholic. Now I'm just the former. I'm proud of where I've gotten to.
>there’s people out there making that a month
Life in my opinion is about bettering yourself. If I tried to compare myself to Warren Buffet, what would be the ultimate goal in doing so? It's just demoralizing thought and causes us to be our own harshest critics. I probably won't be a billionaire. But I don't have to live check to check. Regrets are for the weak, being a person of action, and bettering yourself day by day is far more productive in the long run.
> I know it must suck knowing and just telling people you work at Walmart regardless of how much you make
My Store Manager makes $200,000 a year with a 100% matching yearly bonus. I don't think he minds mentioning that he works at Walmart.
CAP 2 associate here, our store isn't a supercenter so I might be talking out of my ass, but CAP 2 isn't really hard for me
Why is there a big difference in morale and attitude from Regular Walmarts vs Neighborhood Walmarts?
> Walmart pays as little as possible, while still paying enough to make them competitive with the other jobs in the area
every fucking company does that
this is just common sense.
>My Store Manager makes $200,000 a year with a 100% matching yearly bonus.
Working 100 hr weeks and eventually getting burned out in 2-3 years. Former vendor and the craziest things I see is when a good time to a store late and see the manager there the next day and they tell me they worked overnight (starting from store opening)
>You'll just be fucked somewhere else instead of there
It's like blaming 1 breed of dog for aggression in canines.
Like blaming 1 brand of car for safety issues.
Like blaming 1 type of gun for being the most threatening.
Like blaming 1 race of people for all of societies problems for other races.
Crazy how it's SO easy to set the focal point on 1 thing instead of an issue as a whole. When you think of wage slavers the most brought up corp is Walmart.
At my store we were understaffed and overworked. We never were able to meet deadlines because no one would work there for longer than a month. Too little pay for how much they expected us to do. it was a regular occurrence where it would be nearing 10 and truck would still not be unloaded yet due to the fact that we had four to five trucks and only 8 people working, which was then somehow our fault as the employees.
I agree all I'm saying is that it's an immoral practice and when you're a corporation as large as Walmart which could easily afford to pay much higher wages, still choosing to pay lower just because other companies in the area also pay low shouldn't be a justification.
My Store manager works 40 hour weeks. He only works 50/60 hour weeks around Christmas.
I work 50 hour weeks and 60/70 around Christmas. If Managers are working 20 hour days not related to inventory. It's because of bad scheduling and understaffed stores.
Why do u lie in the internet?
Also. What does cum taste like?
>slow clap
It's funny because most of the mouth breathers on here won't understand your post. They're the ones too intellectually inferior to start a business of their own so they help other people start theirs at the lowest wages legally able to be paid.
You must live in the suburbs or something. The ones here are busy
What does the store do with shoplifters? How can i easily shoplift from there?
When are they going to turn your Wally World into a FEMA camp?
Not that guy but Walmart has the best loss Prevention teams around
Do you get the truck done by 4:00?
why do i feel like youre lying about your salary
Is asking employee's to stay late then making them take off the overtime on their lunches something regular? My store does this all the time and noone seems to find anything wrong with it.
Thanks OP user, this is a nice AMA
Why are stamps kept at customer service and why did I have to ask 3 employees to find that out?
Also, why do you have such old software at customer service? Last time I stood in line for stamps I realized the lady there didn't know to use the tab key.
Who the fuck is making 80k a month? Doing well at your job, making solid money, and comporting yourself and treating others with dignity makes for a pretty successful life. If not making 80k a month is your standard of life going wrong, you need to stop following so many fucking influencers on instagram and youtube and get a fucking grip.
Faggot
Did u ever recognize that u should kys because you're loser fgt
Dude its better than the same never ending shitty porn, can't I just appreciate that?
Exactly. Money isn’t anything to brag about. What you do for money is more important than how much you make. You couldn’t pay me enough to say I work at Walmart especially since your not making millions.
It’s insanely sad that your so small minded you think it isn’t possible to make $80k a month. I hope it gets better for you
Depends, most of the time we get to finish it a little bit before 4. If we only have a few people and its a big truck we finish it at around 4:30
What is the best way to get co manager for someone coming from a dc?have bachelors but impossible to move up here without sucking up.
I've seen a guide on how to make fake coupons in here before, does that kind of stuff work? Or do you check them against some sort of database?
Why are you guys starting to close at midnight instead of being 24/7?