In hindsight, how the fuck did Microsoft get away with this?

In hindsight, how the fuck did Microsoft get away with this?

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They had enough money to cover the costs. They offered free replacements.

Meanwhile Sony gets away with getting hacked 3 times, removing OtherOS, George Hotz and then this:
en.wikipedia.org/wiki/Sony_BMG_copy_protection_rootkit_scandal

Microshit hardware has never really been robust, let alone high quality. Just look at their elite controllers from this generation.

This was their doom with the xbone

The "All my friends are on Xbox" and "We give out repairs" excuses.
That and people found temporary fixes for the RRoD with towels and shit.
>free replacement
They never replaced anything. They took your console at the price of Shipping and handling and refurbished it so it could break down in a week so you had to send it back.

by being cheaper than ps3

xbox has always been the nigger console

I was lucky enough to get a warranty through GameStop at launch, so when this happened to me 3 times I just walked in and got a new one. That failure rate was no joke.

they didn't it literally cost them billions. but so did ninja so they will be fine.

they put new paste on you dumb cunt. my launch 360 never Red ringed ever again after refurb and is still going strong with VGA cable as its optimal output any way.

im sure some got re applied wrongly or the screws not done right but mine was fine as was prob every one els who didn't have it done in California.

I had one for 2 years, after i brought it back from Iraq it gave me Red ring, Sent it in and its been working fine these 8 years

>never RRoD after the refurb.
That's a straight up lie. I had mine RRoD three times before I just sold everything.

this blows my mind every time, my original xbox 360 is still running fine to this day. how can quality control vary that much?

This is the reason I haven't bought an Xbone, so I'd say they didn't get away with it.

Thank you for your cervix

I have never purchased a Microsoft console.

They're all destined to die.

Do you live somewhere colder in the northern part of the world? That could be why it's still alive.

ohhhnonono

>three times
you're a fucking retard

>Bought a used 360 in 2010
>Still runs perfectly, never had a problem with it
Feels good, man.

Or Microsoft was for just refurbishing the piece of shit twice instead of actually fixing anything.

>Xbox One
They didn't.

Didn't have a console with a fuck you architecture like the cell in the PS3, so despite the constant hardware problems people still stuck with it.

They replaced or refurbished the systems for free and there weren't enough competitors around to cause a problem.

If it happened now they'd probably have to do something more like give out gift certificates for an online store, which still wouldn't be that big of a deal for them as they'd still be helping get tons of people using their system.

I live in the south and my friends house has poor insulation so he zip tied some PC case fans together rigged them up to some donor plug and kept them behind both his ps3 and 360
ps3 eventually failed but he didnt touch 360 much and gave it to his nephew

Sorry, but if it failed that many times after it was checked over then it was completely 100% your fault for having your Xbox in a bad environment. Had you placed it in a cleaner place it wouldn’t have failed again. You live in a dump.

>he doesnt know

why did it fail so much, was it because of that weird shape?

Nah mate. It was always in a well ventilated and cool environment. 54% failure rate well accounts for such issues.

>They took your console at the price of Shipping

I'm sure it was free if it ringed within 3 years of purchase.

>Still have an OG Xenon 360
>Nothing happened to it

Bad quality control on heatsinks making proper contact
Some just needed minor tweaks or thermal paste to fix

>they put new paste on you dumb cunt.

imagine getting this upset about an overheating toaster of a game console

People in general are fucking retarded and would rather buy something cheap that breaks over and over again rather than buying something more expensive that doesn't.

DVD systems failing wasnt a new thing. PS2 readers wore out eventually as well.

By giving me a free one to replace the one that died

Alot of fat PS2's had their laser get knocked out of place and could be tuned back to work
Granted actually breaking down the PS2 was a motherfucker with some of their ribbon cables placement/sizes

since your last girlfriend was a unfaithfull whore i guess you dont have a problem with your new one being just as shitty

Free if it ringed within 3 years of launch.

>That and people found temporary fixes for the RRoD with towels and shit.

Fucked up how that actually worked. My 360 red ringed after maybe a year or so, did the towel trick and it worked perfectly for years until I sold it later.

It's a question of what they do when they refurbish one of their products because on certain lines of products their "refurbishing" doesn't entail any actual repairs.

They take your damaged device, and depending on its physical condition will either touch up the most minor cosmetic blemishes, flash the software, reset it, do a quick check which amounts to a quick glance to see that it turns on, and then hold it for a new customer swap, or if it's a hardware fault, they might just recycle it.

They do this shit even today, but my negative experiences were with their Surface Pro line. Original device had a bloated battery itself RIGHT AFTER the warranty expired, store originally turned down an in person swap so I had to go through the absolute hell that is their customer support process where the refurbs they give you are just other used, damaged devices turned in by other customers. Every single of the four refurbs they gave me was defective in some way; Two were straight up broken and the hardware didn't work (flickering screen distortion on one refurb), the other two broke within their refurb warranty period.

It wasn't until six months after I started that I went back to one of their stores and they only then they decided to swap me out on the spot after I bitched at them.

My point is that their quality control is all over the place and they're large enough that they don't need to give two shits because market and policy works to their favor.
It's quite common that they'll actively try to screw you over.

PS3 went total retard with their own chip nonsense

X360 had halo which was huge at the time

The smart choice is to always get it swapped for a new one in person at the store you bought the product from, if possible. They only screw you over with used goods if you go for a refurb, and they'll swap one for another as long as they need to just until they can stick you with one you'll keep.

>Red ringed
>Got replacement
>Sold it on eBay
>Never bought another shitbox and never even touched an xbone

I DIDNT let them get away with it OP... Did you?

Based

>New devices having a failure rate over 50% is normal

Having a failure rate of one in one hundred thousand is high in the industry I'm in

>first 360 red ringed one day after buying it
>second red ringed half a year later
>third had a broken disc tray that wouldn't open
I honestly don't know. I took good care of them aside from long hours. Thankfully I could swap them out at the store for free. One of the few times they weren't kidding about pushing the warranty.

Was there an actual study done on this other than the small sample size that GameInformer used?

i have a launch 360 til this day and it works perfect after rrod once and getting repaired. meanwhile i went through 3 ps3s and just never got another. btw, never had a console die on me before or since 360/ps3. even my ps1 still works good

i doubt thats the reason. never heard anyone i know complain about their xbox ones messing up

My fat ps2 failed after few years of use. my 360 failed after few years of use. from my own perspective as a consumer and owner of both products these consoles arent much different when it comes to reliability.

Staggering to think since the YLoD was a pitifully low chance.

>Fighting in that pointless war
Bruh.

Exactly. They're all horseshit and this level of quality control is unacceptable in any other industry, but since gamers are fucking retarded, it's ok

from 2005-2008 the library was just too good to ignore. if you didn't have 360 you were fucked.

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Literally who to all three of those things you mentioned. I only remember OtherOS and it wasn't even that big of a deal because 99% of PS3 owners never used it

>still going strong
this implies you still use it.
poor fag.

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but all the consoles before dvd systems were pretty robust. even the cd platforms were super reliable.

>it's fine that this corporation removes features of my device that other people enjoy. I don't use it.

Even the US Army used it you stupid /pol/ock

Do you zoom zooms only play newer games and throw out everything after it's been a month old?

all of the 7th gen consoles were sold at a loss, they make their money in 3rd party deals and licensing agreements. Replacing them after they inevitably broke was just smart business.

That's what Microsoft does.

>month old

It's 7 years old, grandpa. But it's ok, we know you're poor. Just take our laugh as incentive and stop being miserable maybe.

Not like low-level grunts like him have a choice.

America points at something and they have to follow like lemmings or look for an actual job.

They actually filed a lawsuit over that too.

Some people have more then one console bub. The fact that we don't hock are shit every time something new comes out implies we are not poor.

Name twenty.

They choose to sign their contracts, silly

There wasn’t any point in getting an xbox 360 or ps3 until 2007

Consoles have shit margins to the point of being negative so they are always made with max cost cutting in mind.
The more advanced ones that needed active cooling historically have had problems